Bespoke Passenger Assistant Training
THEORY (IN CLASSROOM) MINIMUM HALF DAY OR FULL DAY FOR UP TO 20 STAFF
Actual time based on topics chosen.
Specialised Transport Advisory Network Bespoke course content:
- General responsibilities
- Passenger awareness, assistance, care and supervision
- Teamwork and liaison
- Reporting concerns and problems/confidentiality
- Supervising and assisting children, young people with special needs or adults with learning difficulties
- Seat belts
- Passenger safety
- Health and safety awareness including duty of care
- Manual handling awareness
- Safety for longer journeys
- Personal safety awareness
- Child car seats
- Legal issues regarding transportation of passengers in wheelchairs
- Correct use of wheelchair/buggy restraints
- Correct use of passenger restraints
- Correct use of passenger lifts and ramps
- Safety of passengers who use wheelchairs on vehicles
- Pavement scooters and mobility aids
- Managing passenger behaviour
- Abuse awareness
- Anger and aggression management
- Behavioural difficulties
- Learning difficulties
- Autism
- Epilepsy
- Mental health problems
- Dementia
- A.d.h.d. (a.d.d.) attention deficit hyperactivity disorder
- Emergency and contingency planning
IF PRACTICAL EVACUATION SESSION ON VEHICLE IS REQUIRED
THIS WILL ADD AN HOUR ONTO THE COURSE
MAXIMUM NUMBER OF PARTICIPANTS PER SESSION IS 14
WE ALSO PROVIDE A THREE HOUR ACCESSIBLE VEHICLE COURSE WITH SOME THEORY BUT MORE EMPHASIS ON “HANDS ON” PRACTICAL TRAINING USING RESTRAINT EQUIPMENT, ON VEHICLE OR TRAINING BOARD
Specialised Transport Advisory Network
